Effective Date: August 30, 2026

Magna Air & Cooling, a DBA of Magna Holdings & Investments, LLC (“Magna Air & Cooling,” “Magna,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request HVAC services, communicate with us, submit a form, request financing information, or communicate with us by phone, email, or text message (SMS).

We may collect the following information:

• Personal Information: Name, phone number, email address, service address, and other information you voluntarily provide.
• Service Information: Information regarding your heating, cooling, indoor air quality, equipment, repair, maintenance, or installation needs.
• Communication Information: Messages and information you provide through phone calls, emails, website forms, or SMS.
• Website Usage Information: Information such as IP address, browser type, device information, pages visited, and basic website analytics.
• Financing Information: Information you provide when requesting or applying for financing. Financing applications may be processed directly by independent third-party lenders.

We may use your information to:

• Respond to questions and service requests
• Schedule HVAC consultations, repairs, maintenance, and installations
• Prepare estimates and proposals
• Communicate regarding appointments and project updates
• Provide customer service and support
• Provide information regarding financing when requested
• Send transactional and service-related SMS messages
• Improve our website, services, and customer experience
• Maintain business and service records
• Comply with applicable legal and regulatory requirements

Magna Air & Cooling does not sell or rent your personal information.

If you provide your mobile number and consent to receive text messages from Magna Air & Cooling, you may receive messages regarding:

• Appointment confirmations and reminders
• Scheduling updates
• Service or installation updates
• Estimates and proposals
• Customer service communications
• Other communications related to services you requested

Message frequency may vary.

Message and data rates may apply.

Reply STOP at any time to unsubscribe from SMS communications.

Reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing goods or services.

Marketing or promotional text messages will only be sent when appropriate consent has been obtained.

Mobile information, including phone numbers, SMS opt-in information, and consent records, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for marketing purposes.

Magna Air & Cooling may provide customers with access to financing options offered by independent third-party financial institutions.

If you choose to apply for financing, information submitted to a lender or financing provider is governed by that provider's own privacy policy, terms, credit requirements, and security practices.

Magna Air & Cooling and Magna Holdings & Investments, LLC are not lenders.

We may share information with service providers that assist us in operating our business, including companies that provide:

• Website hosting
• Scheduling and customer-management services
• Communications services
• Payment processing
• Accounting or administrative services
• Technology and business support

These providers may only use information as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our company, customers, property, or legal rights.

We do not sell personal information to third parties.

Our website may use cookies and similar technologies to help the website function properly, understand how visitors use the site, and improve website performance.

You may be able to control cookies through your browser settings.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission, electronic storage method, or security system can be guaranteed to be completely secure.

Depending on where you live and applicable law, you may have certain rights concerning your personal information, including the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• Information regarding how your personal information is used or disclosed

California residents may have additional rights under applicable California privacy laws.

To submit a privacy request, contact us using the information below.

Our services and website are intended for adults seeking HVAC and home-comfort services. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.

Any updated version will be posted on this page with a revised effective date.

Magna Air & Cooling
A DBA of Magna Holdings & Investments, LLC

Phone: (619) 837-2984

Email: info@magnahi.com

Website: https://magnahi.com